General Questions

here are answers to our most frequently/most likely asked questions.

Contact us here if you still need answers.

What’s the difference between a bookkeeper and an accountant?

A bookkeeper is responsible for recording, reporting and maintaining your day-to-day business transactions. Whereas an accountant provides insights based on your financial data. We do both.

Are you a CPA?

I am an accountant, who is CPA eligible. That means I have met all educational and experiential requirements to sit for the exam, which I will finally do, 18 years after receiving my diploma.

Will I still need to hire an accountant, if I hire you?

That depends. If you need attested, audited financial statements, you should hire a public accounting firm. (we will be able to provide this service soon.)

We can prepare and file your applicable taxes or you can hire a public accounting firm to them. We would prepare and provide the needed financial statements and reports to prepare your taxes.

I’m just starting out, can you help?

Absolutely! In fact, we love new companies. We can make sure your business formation is set up correctly, set up your books and provide business consultations.

Most businesses do these things themselves at the beginning then bring someone in later, when things are mess. We can ensure you start off on the right foot, and stay on the right foot!

How secure is our employee, financial and other sensitive information?

Your information is as secure as the bookkeeping software you use, i.e. QuickBooks, Sage, Xero, etc. Any information stored by us on our servers is stored using bank-grade 256-bit encryption. All email communication is encrypted on our end, by ProtonMail.

How am I billed?

You are required to pay your one-time set up fee up when you sign your Client Agreement. After that you will be billed each month on the same date for the services provided the previous month.

Daily bookkeeping agreements will require the setup fee, plus one-half of the service fee to start. Billed monthly thereafter.

You can cancel at anytime.

Latest Knowledge Base

Our latest knowledge base


We provide immediate client support during business hours, by phone, email or chat. Email responses may take up to an hour.

Email Address


Phone Number

(+001) 312 728 7888

Don’t hesitate to contact us
anytime you need to.

kept offers audit protection up to one million dollars

Give Us A Call

+1 (312) 626 0444
+1 (844) 714 KEPT

Send Us A Message



111 N. Wabash, Suite 100
The Garland Building #3664
Chicago, IL 60602


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